OUR GUARANTEE
100% SATISFACTION GUARANTEE
We offer a simple 100% satisfaction guarantee as follows.
RETURNS
If you need to return unaltered, undamaged, original merchandise for any reason, we will take it back up to 30 days after the date that we delivered it to you.
CONDITIONS
Merchandise must be in original condition and packaging, so that we can re-sell it. The art must be unmounted, uncut and untouched - in the original plastic sleeve. Where applicable, We will credit you for the value of the merchandise less a the original Shipping fee - shipping charges to and from you are not refundable. Free Shipping orders are assessed $45 against refunds to cover shipping and handling fees.
30 Day Money-Back Guarantee
Less Shipping
Shipping charges are not refundable.
We assessed Free Shipping orders $45
SHIPPING & DELIVERY
We know it's all about delivery!
OUR PLEDGE: Since 1996, Quality Delivered On-Time!
That's our simple pledge with delivery, and it's been the same since 1996. You will see it included in the signature of all of our correspondence - and we really mean it. Obviously, there are practical limits to our ability to deliver on-time. For instance, we do not drive the delivery trucks, nor can we control weather; however, we always do our best to advise you of special conditions and will do everything possible to get your order to you by your promised delivery date. You must also do your part by (with Shopping Cart orders) selecting the correct ship-method to meet your delivery date. We reserve the right to cancel your order, if we cannot meet your delivery date with the ship-method selected.
HOW WE SHIP
We ship all orders by FedEx.
- We do not ship outside of the United States.
- We cannot deliver to PO Boxes.
- We usually send samples via regular US Postal Service.
INSURANCE & SIGNATURE REQUIRED
We know that receiving your order is important, so we ship all orders insured with signature required upon delivery. You may contact FedEx directly at 1-800-GOFEDEX to arrange for a waiver of signature.